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Privacy Policy

Summary: ThaproVibe is a Sri Lanka travel guide website. We collect only the information necessary to provide our services — such as your email for newsletters and your name and review when you submit traveler feedback. We do not sell your personal data. By using our website, you agree to the practices described in this policy.

01. Who We Are

ThaproVibe (“we,” “our,” or “us”) is a Sri Lanka–based travel guide platform accessible at https://thaprovibe.com. We are dedicated to helping travelers from around the world discover the beauty, culture, and destinations of Sri Lanka through curated location guides, travel blogs, news, local guide services, and accommodation listings.

This Privacy Policy applies to all visitors and users of the ThaproVibe website and its services. By accessing or using our website, you acknowledge that you have read and understood this policy.

For any questions about this policy, please contact us at info@thaprovibe.com or via our Contact Us page.

02. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly
  • Newsletter Subscription: Your email address when you subscribe to our newsletter to receive the latest Sri Lanka travel news and updates.
  • Traveler Reviews: Your name, country of residence, email address, review text, and any photo you choose to upload when submitting a review via our “Share Your Experience” feature.
  • Contact Form Submissions: Your name, email address, and any message you send through our Contact Us page.
B. Information Collected Automatically
  • Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation patterns.
  • Device & Technical Data: IP address, browser type and version, operating system, screen resolution, and device type.
  • Location Data: General geographic location (country/city level) derived from your IP address. We do not collect precise GPS location data.
  • Cookies & Similar Technologies: As described in Section 4 below.
C. Information from Third Parties

We may receive aggregated analytics and performance data from third-party tools such as Google Analytics and Elementor. We do not purchase or receive personal data from data brokers.

03. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver, operate, and improve the ThaproVibe website and its content.
  • To send you our newsletter and travel-related updates, if you have subscribed (you may unsubscribe at any time).
  • To publish traveler reviews on our website (with your consent at the time of submission).
  • To respond to your enquiries and provide customer support.
  • To analyse site traffic and user behaviour to enhance the user experience.
  • To detect, prevent, and address technical issues or fraudulent activity.
  • To comply with applicable legal obligations.

 

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects on you.

04. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and understand site performance. The types of cookies we use include:

  • Essential Cookies: Required for the website to function correctly (e.g., WordPress session cookies, security cookies). These cannot be disabled.
  • Analytics Cookies: Used to collect anonymised data about how visitors interact with our website (e.g., Google Analytics). This helps us improve content and navigation.
  • Functional Cookies: Remember your preferences (e.g., language, region) to personalise your experience.
  • Third-Party Embedded Content: Pages may contain embedded content from social media platforms (Facebook, Instagram, Pinterest, WhatsApp). These platforms may set their own cookies when you interact with such content, subject to their respective privacy policies.

 

You can control cookies through your browser settings at any time. Disabling non-essential cookies will not affect your ability to browse ThaproVibe, though some features may be limited.

05. Third-Party Services & Sharing

We do not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party tools that help us operate our website, including hosting providers, email delivery platforms, and analytics services (e.g., Google Analytics, WordPress/Elementor). These providers process data on our behalf and are contractually bound to protect it.
  • Social Media Platforms: When you follow or interact with our social media pages (Facebook, Instagram, Pinterest, WhatsApp Channel), those platforms independently collect and process your data according to their own privacy policies.
  • Legal Requirements: We may disclose your information if required to do so by applicable law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant party, with appropriate notice to you.

 

External links on our website — including links to the Sri Lanka official visa portal (eta.gov.lk), accommodation providers, and local guide partners — lead to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

06. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law:

  • Newsletter emails: Retained for as long as you remain subscribed. Deleted within 30 days of unsubscription.
  • Traveler reviews: Published reviews are retained indefinitely unless you request removal.
  • Contact form data: Retained for up to 12 months after the matter is resolved.
  • Analytics data: Retained in aggregated, anonymised form for up to 26 months (Google Analytics default).

07. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (“right to be forgotten”), subject to legal retention obligations.
  • Objection: Object to the processing of your data for marketing purposes.
  • Withdrawal of Consent: Unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in any email or contacting us directly.
  • Review Removal: Request removal of a review you submitted.

 

To exercise any of these rights, please contact us at info@thaprovibe.com. We will respond within 30 days. If you are in the European Economic Area (EEA), you may also lodge a complaint with your local data protection authority.

EEA / UK Visitors (GDPR): If you are accessing ThaproVibe from the European Economic Area or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR, including the right to data portability and the right not to be subject to automated decision-making.

08. Children's Privacy

ThaproVibe is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@thaprovibe.com and we will take prompt steps to delete such information.

09. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These measures include HTTPS encryption for data transmission and secure server infrastructure.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. You provide information to us at your own risk.

10. International Data Transfers

ThaproVibe is operated from Sri Lanka. If you are accessing our website from outside Sri Lanka — including from the European Union, United Kingdom, United States, Australia, or other regions — your information may be transferred to and processed on servers located in other countries.

By using our website, you consent to the transfer of your information to countries that may not have the same level of data protection as your home country. Where required by applicable law, we implement appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of ThaproVibe after the posting of changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please reach out to us: